1.What are Simplus Coins (S Coins)?
Simplus Coins, also called S Coins, are brand-exclusive shopping credits to reward customers. You can earn S Coins when you buy full-priced products or join brand activities through official channels.
2.How to Earn Simplus Coins?
2.1 Earn by Purchase
⑴ When you buy full-priced products from the Simplus Club Membership Mall, you will earn 1.1× the actual paid amount as S Coins after a successful purchase, unless stated otherwise.
Any cash discounts (such as exclusive member coupons or other platform promotion discounts) will not be included when calculating S Coins. For special promotions, please follow the rules shown on the campaign page.
⑵ When Will You Receive Your S Coins?
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Purchases from the Membership Mall — S Coins will be credited on the 8th calendar day after all items are delivered.
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Purchases from online platforms — You need to register the product warranty in Simplus Club and verify your order number. S Coins will be credited on the 15th calendar day after order completion.
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Purchases from offline official stores — You also need to register the product warranty in Simplus Club. S Coins will be credited on the 15th calendar day after your purchase.
*Attentions: If the order delivery time meets the release requirements, S Coins will be credited to your account within 24 hours.
⑶ Validity Rules
S Coins become effective on the date they are credited to the member’s account.
Their validity period lasts until the end of the 12th calendar month calculated from the month of credit.
The month of credit is counted as the first month, and validity is calculated based on calendar months rather than specific days.
Examples:
If S Coins are credited on any date in January 2026, they will expire on January 31, 2027 at 23:59:59. [GMT+8:00]
If S Coins are credited on any date in February 2026, they will expire on February 28, 2027 at 23:59:59. [GMT+8:00]
Redemption Order:
When members redeem S Coins, the system will deduct the coins that were earned earliest and are closest to expiration first.
Expiration Policy:
Any unused S Coins that exceed the validity period will be automatically forfeited.
No reissuance or extension will be provided after expiration.
(4)S Coins are not awarded for non-full-priced purchases
Payments for non-full-priced products (such as birthday gifts, paid trials, shipping fees, S Coins redemptions, lottery prizes) will not earn S Coins or count toward membership level. If you are not sure, please check with customer service before joining any activity.
2.2 Earn by Interaction
You can also earn S Coins by joining brand activities on official channels, such as Simplus Club. Please follow the rules on the campaign page for each activity.
2.3 Earn by Membership Activities
You can get S Coins when you:
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Register as a member
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Complete your membership information
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Use membership benefits (such as birthday month rewards) etc.
Please follow the detailed instructions on the campaign or member page for each benefit.
3. Usage Rules
3.1 Cash Deduction
S Coins can only be used in the Simplus Club Membership Mall. You can use them to deduct a certain percentage of the actual payment for each order. The exact percentage will be shown on the page. The discount will be applied automatically at checkout.
3.2 Redeem Gifts
You can use your S Coins to join gift redemption activities in the Simplus Club. Details like conditions, required amounts, and rules will be provided on the activity page.
*Attentions:
If you return or refund an order, the S Coins earned from this order will be deducted from your account accordingly.
SCoins FAQ
Q1: How are fractional SCoins handled?
● Both earning and spending SCoins are rounded up to the nearest whole number.
Q2: What is the SCoins to local currency rate?
● Local Currency to SCoins Conversion Rate ：800 VND = 1 SCoin
Q3: Which orders are eligible for SCoins?
● Orders placed from January 1, 2025 onwards are eligible to earn SCoins.
● Orders placed before this date will not receive SCoins.
● Product warranty information remains unaffected.